Quality Assurance Lead

Job Summary:

The Quality Assurance Lead is responsible for ensuring that the company’s products and services meet established standards of quality, including reliability, usability, and performance. This role involves leading the QA team, designing test strategies, executing tests, and working with cross-functional teams to identify and resolve defects. The QA Lead plays a crucial role in defining quality standards and ensuring that all deliverables meet those standards before they reach customers.

Key Responsibilities:

• Lead and manage the QA team, providing mentorship and guidance to QA engineers and testers.
• Develop, implement, and maintain test strategies, test plans, and test cases to ensure product quality and continuous improvement.
• Collaborate with development, product management, and other stakeholders to ensure clear understanding of requirements and acceptance criteria.
• Conduct thorough testing on new and existing features, including functional, regression, integration, and performance testing.
• Identify, log, and track defects, working closely with development teams to resolve issues in a timely manner.
• Ensure that QA processes are integrated into the development lifecycle, including Agile or DevOps methodologies.
• Perform root cause analysis of identified defects and implement strategies to prevent recurrence.
• Lead testing automation initiatives and implement tools and frameworks to enhance the efficiency of testing processes.
• Ensure all software releases meet quality standards before deployment, including managing UAT (User Acceptance Testing) processes.
• Maintain and report on quality metrics and ensure that the team’s testing activities are tracked effectively.
• Stay updated with industry best practices, emerging tools, and technologies to improve quality processes.
• Provide training and support to other departments on QA processes and best practices.

Requirements:

·      Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

·      Experience:

o  5+ years of experience in software quality assurance, including experience leading QA teams.

o  Strong experience with both manual and automated testing processes.

o  Hands-on experience with testing tools like Selenium, JIRA, TestRail, etc.

o  Familiarity with Agile and DevOps methodologies.

o  Experience in performance and security testing is a plus.

·      Skills:

o  Strong leadership and team management skills.

o  Excellent analytical, problem-solving, and decision-making abilities.

o  Strong communication skills, both verbal and written.

o  Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

o  Experience in test automation tools and frameworks.

Key Competencies:

• Attention to detail
• Critical thinking and problem-solving
• Strong organizational skills
• Collaborative mindset
• Technical proficiency with software testing tools and processes