Business Analyst

Job Summary:

We are looking for a highly analytical and detail-oriented Business Analyst to evaluate business processes, identify areas for improvement, and provide data-driven solutions. The ideal candidate will work closely with stakeholders to understand business needs, gather requirements, and support decision-making through insightful analysis.

Key Responsibilities:

Business Analysis & Strategy:

• Analyze existing business processes, workflows, and systems to identify inefficiencies and suggest improvements.
• Gather, document, and validate business requirements from stakeholders and translate them into functional solutions.
• Collaborate with IT, finance, operations, and other departments to implement business changes.
• Conduct market research and competitor analysis to support business strategy and decision-making.

Data & Reporting:

• Collect, analyze, and interpret business data to generate actionable insights.
• Develop and maintain reports, dashboards, and performance metrics to track key business KPIs.
• Use data visualization tools (e.g., Power BI, Tableau, Excel) to present findings in a clear and concise manner.

Process Improvement & Implementation:

• Recommend process automation and optimization strategies to increase efficiency.
• Work with development teams to support the design and implementation of software solutions that align with business needs.
• Ensure proper testing and validation of new processes or system updates before full deployment.

Stakeholder Engagement:

• Act as a bridge between technical teams and business stakeholders, ensuring clear communication of requirements.
• Facilitate workshops, meetings, and presentations to communicate insights and recommendations.
• Provide training and documentation for end-users on new processes and systems.

Requirements:

Education & Experience:

• Bachelor's degree in Business Administration, Finance, Economics, Information Technology, or a related field.
• Minimum 3 years of experience in business analysis, data analysis, or a related field.
• Experience with business process modeling, requirement gathering, and workflow analysis.

Technical Skills:

• Proficiency in data analysis tools (Excel, SQL, Power BI, Tableau).
• Knowledge of business process modeling tools (e.g., Visio, BPMN).
• Familiarity with ERP, CRM, or BI software.

Soft Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.
• Ability to work cross-functionally and collaborate with multiple teams.
• Detail-oriented with strong organizational and documentation skills.

Preferred Qualifications:

• Certification in Business Analysis (CBAP, CCBA, PMI-PBA) is a plus.
• Experience in Agile or Scrum methodologies.
• Background in finance, operations, or technology-driven industries.